Dealer Fees And Extras: Which Ones to Avoid

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by Shari Prymak

As you approach the final stage of purchasing your new car from the dealership, you will likely be presented with a wide range of extra-cost items which you may not be prepared for. The business office is the place where the dealership takes a final opportunity to sell you on various add-ons before closing the deal. While some of these options might be worth considering, others are simply not worth the money. It is important to understand what you are being offered in order to make a fully informed purchase decision.

Administration/Documentation Fees – Avoid

Many dealerships will try to charge admin/doc fees anywhere from $299 to $799 as part of the itemized breakdown on the new car purchase agreement. It is important to understand that, unlike delivery and destination or provincial levies, this is not a mandatory fee which all dealerships charge.  If possible, ask the dealership to waive this fee from the purchase agreement. Some will be willing to do so in order to close the deal. If the dealer cannot waive the charge, ask for a discount equal to or exceeding the amount of the charge.

Nitrogen Tire Package – Avoid

The idea here is that pure nitrogen helps to maintain consistent air pressure in the tires even through large temperature swings. Given that regular air already contains nearly 80 percent nitrogen, the argument for pure nitrogen is questionable to say the least. In any case, the money spent on this package will have been wasted the next time you fill your tires with regular air. Some dealers charge as much as $400 for this extra, and we recommend passing on it.

Wheel Locks – Avoid

Wheels locking nuts help protect your wheels from potential thieves. For $100 or so, it may be worth the charge on certain cars with fancy wheels, but it offers no value to the average mainstream car, particularly those with steel wheels and hubcaps. Locking nuts can also make tire rotations a major hassle since you have to keep the key in a safe, secure spot.

Window Etching – Avoid

Some dealers will charge up to $500 to etch the car’s VIN into the glass to deter thieves. Again, this is an extra that is not worth its price tag. Most thieves know to look for etching when stealing a car. If you still see value in it, you can purchase a do-it-yourself kit for a modest amount. If the dealer pre-installs etching on their cars and insists on the charge, simply ask for a discount to offset the cost.

Maintenance Plans – Avoid

Maintenance plans allow you to prepay for your car’s maintenance for the first few years of ownership. Although the idea may sound appealing, these plans rarely offer the value they promise. Maintenance plans can cost as much as $2,000 and basically only cover inexpensive items such as oil changes and inspections. With the extended service intervals of today’s cars, the money is better saved for out-of-pocket service visits.

Wheel and Tire Protection – Avoid

Some dealers may offer tire protection for up to $1,000. Tire protection plans are often filled with exclusions, including potholes, curbing, and nail punctures. Without these items being covered, the value of a tire protection package is questionable at best. We recommend passing on this extra.

Rust Protection – Consider

Dealerships typically offer a few options for rust protection, including a spray-on product, wax coating, or even electronic modules which supposedly prevent rust. These products can be priced as high as $1,500 and usually come with some kind of warranty. We recommend skipping the expensive and questionable dealer products and simply go with a time-tested, inexpensive alternative. One solid option is Krown Rust Control, which offers a proven oil spray application that can be very effective when applied on a regular basis. For more details on rust protection, please read this article.

Extended Warranty Plans – Consider

Extended warranty can provide peace of mind and value to those who drive over 20,000 km per year. High mileage drivers are more likely to take advantage of the extra coverage compared to those who only drive 10,000 km per year. An additional 2-3 years of full comprehensive coverage usually costs in the range of $2,500. Less expensive options that only cover the engine and transmission are available as well. It is important to verify that the warranty is a manufacturer plan as opposed to a third party provider. If you are unsure whether you want an extended warranty plan, then wait. You have until the end of the original comprehensive warranty period to decide on this extra.

Lease Protection – Consider

Lease protection is an excellent option to consider for those concerned about returning a car to the dealer at the end of the lease. At a cost of around $1,000, it protects you from potential wear and tear costs, including minor dents or scratches that the dealer could otherwise charge you for. Simply hand over the car and let the dealer deal with those issues.

Paint and Interior Protection – Consider

Dealers often have expensive cosmetic protection products for both exterior paint and interior surfaces. We recommend getting a quote from a reputable independent detailer which may offer far superior products. Vinyl paint protection film, ceramic paint coating, and fabric/leather protectors are all viable options for maintaining the long-term aesthetics of your car. You can even purchase and apply many of these products yourself to save money.

Accessories – Consider

Car accessories such as floor liners, tow packages, dash cams, and remote starters are often best purchased at the dealership. It is important that these items have been approved and tested for your car, and the dealership products will meet this requirement.

Family demands BC safety, justice and insurance reforms

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It’s been four years since they lost their son in a crash near Crescent Spur

Bob Mackin, Local Journalism Initiative Reporter | Jan 1, 2026 10:39 AM

A transport truck jackknifed on the highway near Crescent Spur at around 2 p.m. on Dec. 21, 2021.

 A transport truck jackknifed on the highway near Crescent Spur at around 2 p.m. on Dec. 21, 2021. SUBMITTED PHOTO

Nate Peebles died in a collision after a transport truck jackknifed on the highway near Crescent Spur at around 2 p.m. on Dec. 21, 2021.

Nate Peebles died in a collision after a transport truck jackknifed on the highway near Crescent Spur at around 2 p.m. on Dec. 21, 2021. PEEBLES FAMILY PHOTO

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Peter Peebles vows never to drive in British Columbia again.

“It’s too dangerous,” Peebles said in an interview with The Citizen.

The Sherwood Park, Alta., power engineer was raised in Prince George, studied at BCIT in Burnaby and worked in Kamloops. He settled near Edmonton in 2009 and met his wife, Erika, a human resources manager, in 2011.

“I grew up driving those mountains,” he said. “I played minor hockey my whole life in Prince George, I grew up driving down those highways for hockey games, right between Fort St. John to Kamloops. My father worked for the department of highways his whole career. Driving those highways was a part of our lives.”

Four years ago, Peter, 50, and Erika, 44, learned the hard way that they could no longer rely on BC roads to be safe or insurance to support them in a time of need.

At Christmastime 2021, Peter installed a set of new winter tires on his four-door 2015 Dodge Ram pickup truck just in time to take Erika and their children on a road trip to spend the holiday with extended family in Prince George.

He said he was not in a hurry and continues to regret not stopping for a midday meal in McBride — all because of what happened on the snowy Highway 16 near Crescent Spur, 45 kilometres west of McBride.

Around 2 p.m. on Dec. 21, 2021, according to a witness, an eastbound Dart Transport Volvo semi-truck, driven by Manpreet Dhaliwal, passed another eastbound vehicle over a double solid yellow line on the two-lane highway. The truck accelerated in the westbound lane; Dhaliwal lost control. The truck and its empty trailer jackknifed across the highway.

Peter said he was driving westbound to the summit of a hill and suddenly discovered the truck and trailer barrelling toward his Dodge Ram, across the entire highway. He remembers Erika yelling for him to “hit the ditch” before the head-on collision.

Nate, who was looking forward to Christmas in a few days and his fifth birthday the next month, was in the back seat behind the driver’s seat.

He suffered a serious head injury and was airlifted to Edmonton but succumbed the next day.

Peter was hospitalized for six weeks with leg fractures, a crushed foot and facial injuries and required three surgeries.
Since then, the family has struggled.

Peter and Erika say the system failed their family and they want change for the sake of other families.

Change needed

As they recovered, the Peebles reached out to politicians and bureaucrats on both sides of the border to urge stronger licensing of truck drivers and companies, better law enforcement and highway maintenance.

The most that BC has done since then, Peter said, is crack down on commercial truck drivers who collide with overpasses.

“It’s so far out of whack in British Columbia,” he said.

“So, damaging infrastructure, compared to citizens,” Erika said.

BC’s Ministry of Transportation and Transit told the Citizen it regularly monitors and assesses highways for improvements and routinely reviews highways after fatal or serious incidents to ensure they meet safety and functionality standards.

“The review conducted following this incident did not identify any changes required as a result of this incident,” said a statement provided to the Citizen.

Peter found out, through the Alberta Public Carrier Profile, that Dart Transport vehicles had been involved in three other injury-causing crashes earlier in 2021. He wonders why authorities don’t have zero tolerance, almost eight years since 16 people died when another Alberta company’s truck was driven through a stop sign in Saskatchewan and plowed into the Humboldt Broncos’ hockey team bus.

The BC ministry said it has been improving compliance and enforcement since October 2021, when Mandatory Entry Level Training became a prerequisite for a Class 1 driver’s licence. Other mandatory measures include electronic logging devices in commercial vehicles (since August 2023), speed limiters (April 2024) and in-cab devices to warn if a dump box is raised (June 2024).

Peebles said it took almost a year-and-a-half for Alberta’s minister of transportation to respond.

In September, Devin Dreeshen said in an email that Alberta has “strengthened its commercial driver training system to improve competency and oversight.”

Dreeshen emphasized the April replacement of Alberta’s Mandatory Entry Level Training curriculum with the new, four-tier Class 1 Learning Pathway.

Dreeshen’s letter also said Alberta pulled eight commercial carriers from continued operations in 2024 and issued 184 penalties after 470 audits and 149 investigations.

No accountability

Peter Peebles said he is most shocked by the lack of accountability through BC’s auto insurance and justice systems.

In May 2021, the NDP government switched to no-fault insurance, a system that ICBC branded “Enhanced Care.”

Premier David Eby was the attorney general who wanted to make insurance more affordable, ease the burden on courts and improve ICBC’s bottom line. He famously called the Crown monopoly on basic auto insurance a “dumpster fire.”

But under the new system, unless the driver who is liable for causing an injury or fatality on BC roads is convicted of a criminal violation, victims cannot sue for compensation.

Peebles said the RCMP did not conduct a forensic investigation, so Crown prosecutors opted to charge Manpreet Dhaliwal under the Motor Vehicle Act for driving without due care and attention, rather than the Criminal Code charge of dangerous driving causing death — which carries a maximum life sentence.

Dhaliwal was found guilty. Last July, Provincial Court Judge Michael Brecknell sentenced him to 60 days in jail, a $1,480 fine and $30,000 in restitution.

“Nothing in this decision will return a young child to his family,” Brecknell said in his sentencing reasons. “Nothing in this decision will properly address the enduring grief the family has and will continue to experience. Nothing in this decision will alleviate the guilt felt by the person whose actions bring him before the court for sentencing. The purpose of this decision is to impose a just and appropriate sentence.”

Brecknell left it to the superintendent of motor vehicles to decide the fate of Dhaliwal’s licence.

The restitution order is a fraction of the $218,551.44 the Peebles asked the court for replacement of the pickup truck, compensation for medical costs, loss of work and opportunity, and costs of Nate’s funeral.

Dhaliwal appeared for his sentencing hearing by web conference from India. The court was told he was there to care for his mother, ill with sepsis.

The Prince George court registry says Dhaliwal’s arrest warrant remains outstanding and no fine has been paid. Peter and Erika have not seen a penny yet in restitution and they wonder if they ever will.

Dhaliwal’s lawyer is Brij Mohan in Edmonton. Sukh Kalkat, the lawyer who represented Dhaliwal at the July 14 sentencing, told Brecknell that his client had been “psychologically destroyed.”

Asked by the Citizen about Dhaliwal’s status, Kalkat said by email that “we can provide no updates about this case or any other comments.”

Peebles said he was surprised the judge ordered both jail time and restitution, but as long as Dhaliwal does not spend time in jail or make the ordered payments, there will be no accountability.

“I had no idea how accommodating we were to accused individuals,” Peter said. “That’s very upsetting.”

Peter is also alarmed that the Alberta government is poised to follow BC’s lead and adopt no-fault insurance by 2027.

In a statement to the Citizen, BC’s Ministry of Attorney General said the “Enhanced Care model is designed to provide people with benefits to support their recovery after a crash, ensuring help reaches them faster rather than getting caught up in lengthy legal processes.”

That includes medical rehabilitation, income replacement and, in the event of a fatality, grief counselling, funeral expenses and death benefits.

There is a glimmer of hope for reform for people like the Peebles. The NDP amendments to the Insurance (Vehicle) Act that enabled no-fault insurance require a special, all-party committee of MLAs to be struck by May 1, 2026, in order to conduct a comprehensive and independent review. The special committee will have a year to hear witnesses and report back to the legislature with recommendations.

“This process ensures ongoing assessment of compensation, long-term care, and supports for people injured in crashes, including survivors,” the ministry said.

For the time being, Peter and Erika Peebles say they will do their best to make it a happy Christmas.

“Christmas will never be the same for anyone. Christmas isn’t Christmas. Christmas is the anniversary of losing our son,” Peter said.

Added Erika: “The only thing that’s kind of carrying us through is just trying to find that purpose and do something that it does honour our son and try and make it better for our children and for other children.”

Article Originally Written by Bob Mackin for the Prince George Citizen